Global positioning services, once only used by consumers for navigation, have morphed into a slew of location-based services on recent generations of smartphones. A wide…
Category: eCommerce
After a year of lockdowns, social distancing and contactless transactions, we saw an expected increase in consumer adoption of digital wallets, yet they are still…
Join us at the upcoming 451 Alliance webinar, Measuring the Customer Experience: Benchmarking your Maturity, on Tuesday, June 22, 2021 from 11:30 am – 12:30…
The changes brought to daily life by the onset of the COVID-19 pandemic afforded consumers an opportunity to try new ways of conducting transactions within…
Understanding the dynamics at play when selling payments technology to enterprises can help vendors avoid approaching these interactions in ways that prove detrimental to sales…
The pandemic accelerated the evolution of the payment industry in 2020, and the transformation is projected to continue at a rapid pace in 2021, according…
Commerce is as much about the experience as it is about the convenience. Customers want to be able to shop whenever and wherever they want,…
The holiday shopping season is well underway, and it’s clear that consumers are more willing to shop online. In a recent 451 Alliance survey, 42%…