Buy now, pay later (BNPL) is just as its name suggests – it is a credit service offered typically by fintech companies to allow consumers…
Category: eCommerce
Intuitive designs are marketing machines that make websites and apps more interactive, which can sometimes verge into regulatory risks when dark patterns are used to…
With the ongoing threat of data breaches, hacks and scams, companies must work even harder to secure their business operations. A critical piece of this…
The fraud landscape is diversifying, with bad actors adapting their focus to touchpoints across the customer journey. There are several emerging areas of fraudulent activity…
Global positioning services, once only used by consumers for navigation, have morphed into a slew of location-based services on recent generations of smartphones. A wide…
After a year of lockdowns, social distancing and contactless transactions, we saw an expected increase in consumer adoption of digital wallets, yet they are still…
Join us at the upcoming 451 Alliance webinar, Measuring the Customer Experience: Benchmarking your Maturity, on Tuesday, June 22, 2021 from 11:30 am – 12:30…
The changes brought to daily life by the onset of the COVID-19 pandemic afforded consumers an opportunity to try new ways of conducting transactions within…
Understanding the dynamics at play when selling payments technology to enterprises can help vendors avoid approaching these interactions in ways that prove detrimental to sales…
The pandemic accelerated the evolution of the payment industry in 2020, and the transformation is projected to continue at a rapid pace in 2021, according…