Source: katleho Seisa/E+/Getty images In the fast-paced world of business, several macroeconomic forces are shaping the landscape, and one of the most pressing issues is…
Source: 122572494/ThinkstockPhotos During December and January, a series of announcements emerged within the realm of workforce tools, primarily highlighting AI assistants and agents. Concurrently, there…
Source: monkeybusinessimages/iStock/Getty images During December and January, a series of announcements emerged within the realm of workforce tools, primarily highlighting AI assistants and agents. Concurrently,…
Despite the ubiquity of well-worn corporate sayings like “our people are our greatest asset,” historically, little detail has gone into planning for the experience and…
Work is undergoing large-scale, rapid transformation, and to chart an effective path forward, organizations need more than piecemeal change. New thinking around operational cultures, effective…
Slack recently announced new AI, automation and knowledge-sharing enhancements to its intelligent productivity platform that are designed to help organizations improve productivity and teamwork collaboration.…
The convergence of factors such as the shift to hybrid work, the widespread use of digital communications and mobile devices, and the proliferation of unsecured…
The shift toward total experience (TX) will be enabled by connecting the dots between data-driven experiences for customers, employees and products. This will impact vendor…
