An unintended consequence of digital transformation has led to the “middle office.” The middle-office sector is a proliferation of roles with cross-organizational boundaries that do…
Consolidation in the business software space is ushering in the second era for Software as a service (SaaS) as niche offerings evolve to more converged…
Despite the shipping and logistics industry’s reputation as a technology laggard, digital transformation initiatives have deeply penetrated the sector, with product and service improvement as…
In fintech, we see a growing intersection between the software that SMEs use to run their businesses and the financial services that are fundamental to…
Maybe “digital transformation” wasn’t all it was cracked up to be. In its first run-in with a post-pandemic downturn, the trend that almost singlehandedly lifted…
Since the advent of information technology in the workplace, organizations have sought to improve the user’s experience with tech tools. While technology continues to evolve…
One of the clearest trends that has emerged since the pandemic struck in early 2020 is the rapid adoption of digital transformation (DX) among businesses.…
There’s a reason some old sayings persist through the centuries and become popular adages – they so often ring true. Take the well-known proverb, ‘Necessity…