Let’s chat about Generative AI

January 31, 2023January 31, 2023 by Soon Chen Kang

The popularity of ChatGPT, a chatbot released by OpenAI in late 2022, paves the way for generative artificial intelligence (AI) to increasingly be a part…

Getting down to business with decision intelligence

January 4, 2023 by Soon Chen Kang

Decision intelligence puts a new spin on a “data-driven” approach as it taps heavily into machine learning (ML) to inform business decisions. Although fairly nascent,…

eCommerce

Inflation cutting into holiday shopping plans

December 14, 2022December 14, 2022 by Soon Chen Kang

Retailers are facing a gloomy holiday outlook as rising inflation and a looming recession force consumers to rein in spending. A recent 451 Alliance survey…

Fintech

Fintech takes digital-first to new heights

November 15, 2022November 21, 2022 by Soon Chen Kang

Fintech services are the most widely used digital services, surpassing retail and telecom services. Rather than reinventing financial services, most consumer-focused fintech providers are harnessing…

Consumer Technology

The battle for consumer trust

September 29, 2022September 28, 2022 by Soon Chen Kang

The undercurrent of changing technology and rising awareness of data privacy is driving a shift in consumer behavior. Increasingly, companies are rewarded for being transparent…

Economic Trends

Green Funds Have a Paris Alignment Problem

September 2, 2022September 1, 2022 by Soon Chen Kang

Environmental, social and governance-themed investment is one of the fastest-growing segments in asset management because investors are keen to pour money into organizations and bond…

Datacenter

Digital economy drives India’s datacenter growth

June 29, 2022June 7, 2022 by Soon Chen Kang

India’s digital economy has been growing at a blistering pace thanks to the availability of affordable smartphones and data plans, not to mention its population…

Workplace Transformation

Digitization and Learning Initiatives: Frontline Workers at the Forefront

June 13, 2022June 7, 2022 by Soon Chen Kang

Frontline workers are integral to an organization’s digital transformation in this rapidly evolving business environment. A comprehensive learning and development (L&D) strategy and a technology-focused…

Workplace Transformation

The Future of Work: Learning and Development Takes Center Stage

May 9, 2022May 12, 2022 by Soon Chen Kang

Will upskilling increase engagement and commitment among employees? With awareness growing around the benefits of employee upskilling, players in the professional and development market should…