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Category: Workplace Transformation

AI in HR: Five of the biggest impacts across human capital management
AI

AI in HR: Five of the biggest impacts across human capital management

Posted on September 14, 2023September 14, 2023 by Connor Forrest

Human resources is not exempt from the AI boom. In fact, HR’s work at the forefront of workforce transformation and remote/hybrid work in the wake…

Top technology themes driving the experience economy
Customer Experience

Top technology themes driving the experience economy

Posted on September 6, 2023September 6, 2023 by Soon Chen Kang

Technology is the enabler of the experience economy, underpinning the entire value chain, from experience-centric innovations to data-driven operational systems in its delivery. Harnessing the…

How legacy tech can kill recruiting efforts, increase attrition and ruin the employee experience
Workplace Transformation

How legacy tech can kill recruiting efforts, increase attrition and ruin the employee experience

Posted on August 31, 2023August 31, 2023 by Connor Forrest

The role that productivity software and work technologies play in defining the employee experience has evolved in recent years as the shift to hybrid and…

Make way for the middle office
Customer Experience

Make way for the middle office

Posted on July 11, 2023July 11, 2023 by Soon Chen Kang

An unintended consequence of digital transformation has led to the “middle office.” The middle-office sector is a proliferation of roles with cross-organizational boundaries that do…

How payroll, payments technology innovations could underpin key DEI efforts
Workplace Transformation

How payroll, payments technology innovations could underpin key DEI efforts

Posted on July 6, 2023July 6, 2023 by Connor Forrest

When considering the impact of diversity, equity and inclusion (DEI) investments throughout the tech stack, the areas of payroll and payments technologies are likely not…

Talent management, skills and AI dominate HR’s priority list
Workplace Transformation

Talent management, skills and AI dominate HR’s priority list

Posted on June 14, 2023June 12, 2023 by Connor Forrest

HR has — in many cases — moved away from the reactionary strategies of the early pandemic and into a more consultative role to the…

Consolidation across business application categories will shape the second era of SaaS, Part 2
Workplace Transformation

Consolidation across business application categories will shape the second era of SaaS, Part 2

Posted on June 9, 2023June 8, 2023 by Chris Marsh

The center of gravity in business software tools has long been moving from niche point offerings to more converged business application systems — a shift…

Consolidation across business application categories will shape second era of SaaS, Part 1
Customer Experience

Consolidation across business application categories will shape second era of SaaS, Part 1

Posted on May 31, 2023 by Chris Marsh

There is little denying that the center of gravity in business software tools has been moving from niche point offerings to more converged business application…

Enterprise software landscape sees heightened convergence
Customer Experience

Enterprise software landscape sees heightened convergence

Posted on April 26, 2023April 26, 2023 by Soon Chen Kang

Consolidation in the business software space is ushering in the second era for Software as a service (SaaS) as niche offerings evolve to more converged…

IT is a great career choice. Right?
Tech Trends

IT is a great career choice. Right?

Posted on April 4, 2023April 21, 2023 by Andrew Cranin

When you think of IT, as both a business and an occupation, what immediately comes to mind? Fast, sustained growth across the sector. Lots of…

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