Slack recently announced new AI, automation and knowledge-sharing enhancements to its intelligent productivity platform that are designed to help organizations improve productivity and teamwork collaboration.…
The convergence of factors such as the shift to hybrid work, the widespread use of digital communications and mobile devices, and the proliferation of unsecured…
The shift toward total experience (TX) will be enabled by connecting the dots between data-driven experiences for customers, employees and products. This will impact vendor…
Technology is the enabler of the experience economy, underpinning the entire value chain, from experience-centric innovations to data-driven operational systems in its delivery. Harnessing the…
The role that productivity software and work technologies play in defining the employee experience has evolved in recent years as the shift to hybrid and…
An unintended consequence of digital transformation has led to the “middle office.” The middle-office sector is a proliferation of roles with cross-organizational boundaries that do…
When considering the impact of diversity, equity and inclusion (DEI) investments throughout the tech stack, the areas of payroll and payments technologies are likely not…
