Global positioning services, once only used by consumers for navigation, have morphed into a slew of location-based services on recent generations of smartphones. A wide…
Tag: ecommerce
After a year of lockdowns, social distancing and contactless transactions, we saw an expected increase in consumer adoption of digital wallets, yet they are still…
Join us at the upcoming 451 Alliance webinar, Measuring the Customer Experience: Benchmarking your Maturity, on Tuesday, June 22, 2021 from 11:30 am – 12:30…
The holiday shopping season is well underway, and it’s clear that consumers are more willing to shop online. In a recent 451 Alliance survey, 42%…
Technology is shifting the ways that shoppers browse, assess, and select their purchases, where they shop, and how they pay. Mainly, these transactions are going…