Retailers are facing a gloomy holiday outlook as rising inflation and a looming recession force consumers to rein in spending. A recent 451 Alliance survey…
Online fraud poses a large and diversifying problem. Nearly two-thirds (63%) of respondents to a 451 Alliance survey report a year-over-year increase in the volume…
Mobility technology giant Uber Technologies Inc. recently announced via email that it would be pulling support for its Uber Rewards program at the end of…
The undercurrent of changing technology and rising awareness of data privacy is driving a shift in consumer behavior. Increasingly, companies are rewarded for being transparent…
As e-commerce giants invest billions to expand options for faster delivery, pressure is mounting on smaller merchants to keep pace. Now, e-commerce fulfillment has become…
Financial technology (fintech) is transitioning from a stand-alone vertical into a horizontal opportunity. This, in essence, is the genesis of embedded finance. Companies across industries…
With the ongoing threat of data breaches, hacks and scams, companies must work even harder to secure their business operations. A critical piece of this…
The fraud landscape is diversifying, with bad actors adapting their focus to touchpoints across the customer journey. There are several emerging areas of fraudulent activity…
As with any trending business or consumer technology, digital strategies associated with enhancing the customer experience (CX) have seen a wide range of acceptance and…
