As with any trending business or consumer technology, digital strategies associated with enhancing the customer experience (CX) have seen a wide range of acceptance and…
Global positioning services, once only used by consumers for navigation, have morphed into a slew of location-based services on recent generations of smartphones. A wide…
After a year of lockdowns, social distancing and contactless transactions, we saw an expected increase in consumer adoption of digital wallets, yet they are still…
Join us at the upcoming 451 Alliance webinar, Measuring the Customer Experience: Benchmarking your Maturity, on Tuesday, June 22, 2021 from 11:30 am – 12:30…
Technology is shifting the ways that shoppers browse, assess, and select their purchases, where they shop, and how they pay. Mainly, these transactions are going…
