Our Connected Customer, Quantifying the Customer Experience study is an annual survey conducted to assess consumer shopping, payment and banking preferences when interacting with brands…
451 Research’s inaugural Macroeconomic Outlook, SME Tech Trends, Fintech 2022 survey, fielded late last year, took the pulse of approximately 400 IT end-user decision-makers in…
As 451 Research launches Europe, Middle East and Africa coverage as part of a new financial technology research channel, we provide a three-part overview of…
In fintech, we see a growing intersection between the software that SMEs use to run their businesses and the financial services that are fundamental to…
Real-time payments (RTP) are commonplace in markets like India and Australia, but the U.S. has been slower to adopt. However, RTP initiatives in the U.S. are…
Fintech services are the most widely used digital services, surpassing retail and telecom services. Rather than reinventing financial services, most consumer-focused fintech providers are harnessing…
Online fraud poses a large and diversifying problem. Nearly two-thirds (63%) of respondents to a 451 Alliance survey report a year-over-year increase in the volume…
