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Tag: enterprise IT

Totango Customer Success platform aims to reduce implementation risks with composable elements
Customer Experience

Totango Customer Success platform aims to reduce implementation risks with composable elements

Posted on September 19, 2023September 19, 2023 by Bruce Daley

Enterprise software implementation often involves a significant gap between the initial demo and achieving tangible value. Totango aims to bridge this gap with its modular…

How to Respond to Technical Input from IT Outsiders
Emerging Tech

How to Respond to Technical Input from IT Outsiders

Posted on January 7, 2020January 7, 2020 by Amy Hedrick

[My users] are coming to us now… and they’ll say, “I read this thing in the weekend,” or, “My son works for a company that…

The Game Has Changed: How to Win at IT Procurement
Cloud

The Game Has Changed: How to Win at IT Procurement

Posted on July 27, 2018March 21, 2022 by Emily Sandler

The rules of IT procurement have changed. The good news is: buyers have the advantage. Greater access to pricing information has fundamentally changed how IT…

C-Suite Executives: The Letter Your IT Team Wishes They Could Send You
Leadership

C-Suite Executives: The Letter Your IT Team Wishes They Could Send You

Posted on June 26, 2018July 27, 2018 by Amy Hedrick

We interview hundreds of IT professionals each year from our 451 Alliance Community. One subject that comes up repeatedly is the C-suite, how to work…

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