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Tag: digital experience

Fintech takes digital-first to new heights
Fintech

Fintech takes digital-first to new heights

Posted on November 15, 2022November 21, 2022 by Soon Chen Kang

Fintech services are the most widely used digital services, surpassing retail and telecom services. Rather than reinventing financial services, most consumer-focused fintech providers are harnessing…

The Drivers and Drifters of Customer Experience
Customer Experience

The Drivers and Drifters of Customer Experience

Posted on July 6, 2021March 21, 2022 by Andrew Cranin

As with any trending business or consumer technology, digital strategies associated with enhancing the customer experience (CX) have seen a wide range of acceptance and…

Pandemic-Fueled Digital Experiences are Here to Stay
Customer Experience

Pandemic-Fueled Digital Experiences are Here to Stay

Posted on May 14, 2021March 21, 2022 by Michael Nocerino

The changes brought to daily life by the onset of the COVID-19 pandemic afforded consumers an opportunity to try new ways of conducting transactions within…

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