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Tag: Sheryl Kingstone

The Drivers and Drifters of Customer Experience
Customer Experience

The Drivers and Drifters of Customer Experience

Posted on July 6, 2021March 21, 2022 by Andrew Cranin

As with any trending business or consumer technology, digital strategies associated with enhancing the customer experience (CX) have seen a wide range of acceptance and…

WEBINAR: Measuring the Customer Experience: Benchmarking your Maturity
Customer Experience

WEBINAR: Measuring the Customer Experience: Benchmarking your Maturity

Posted on May 28, 2021May 18, 2021 by Emily Sandler

Join us at the upcoming 451 Alliance webinar, Measuring the Customer Experience: Benchmarking your Maturity, on Tuesday, June 22, 2021 from 11:30 am – 12:30…

Pivot or Perish: Digital Transformation Outlook for Consumer Business
Customer Experience

Pivot or Perish: Digital Transformation Outlook for Consumer Business

Posted on July 21, 2020March 21, 2022 by Andrew Cranin

Even as America experiences a cautious reopening from pandemic lockdown in many states, the effect of the COVID-19 on consumer business is expected to last…

WEBINAR: Data-Driven Experience Economy in the Age of COVID-19
Customer Experience

WEBINAR: Data-Driven Experience Economy in the Age of COVID-19

Posted on May 29, 2020May 18, 2021 by Emily Sandler

Join us at the upcoming 451 Alliance webinar, Data-Driven Experience Economy in the Age of COVID-19, on Wednesday, June 24, 2020, from 11:30am-12:30pm EDT. 451…

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