451 Alliance logo

Blog

Eyes on the Future of IT & Business Trends

Skip to content
Menu
  • Blog
  • 451 Alliance Home
  • Join the Alliance

Tag: CXC

Understanding Current & Future Deployments of Customer Experience Vendors
Customer Experience

Understanding Current & Future Deployments of Customer Experience Vendors

Posted on April 2, 2021March 30, 2021 by Sheryl Kingstone

The coronavirus pandemic is changing the face of customer experiences (CXs). The digital maturity of an organization – whether it is digitally driven or digitally…

The Pandemic Changed the Face of Customer Experience
Customer Experience

The Pandemic Changed the Face of Customer Experience

Posted on January 4, 2021December 29, 2020 by Duncan Bowling

As both brick-and-mortar and online shops enhance their offerings and systems, customer experience has become an even more important focus for retailers. Layer on top…

Pivot or Perish: Digital Transformation Outlook for Consumer Business
Customer Experience

Pivot or Perish: Digital Transformation Outlook for Consumer Business

Posted on July 21, 2020July 20, 2020 by Andrew Cranin

Even as America experiences a cautious reopening from pandemic lockdown in many states, the effect of the COVID-19 on consumer business is expected to last…

WEBINAR: Data-Driven Experience Economy in the Age of COVID-19
Customer Experience

WEBINAR: Data-Driven Experience Economy in the Age of COVID-19

Posted on May 29, 2020May 20, 2020 by Emily Sandler

Join us at the upcoming 451 Alliance webinar, Data-Driven Experience Economy in the Age of COVID-19, on Wednesday, June 24, 2020, from 11:30am-12:30pm EDT. 451…

Using Payments to Optimize the Omni-Channel Experience
Customer Experience

Using Payments to Optimize the Omni-Channel Experience

Posted on September 26, 2019September 16, 2019 by Raymond Huo

Commerce is as much about the experience as it is about the convenience. Customers want to be able to shop whenever and wherever they want,…

3 Approaches to Elevate the In-Store Experience
Customer Experience

3 Approaches to Elevate the In-Store Experience

Posted on August 19, 2019August 19, 2019 by Michael Barry

According to a study by 451 Research, most retailers feel that their physical storefront presence will drastically decrease over the next few years. At the…

Unified Commerce vs. Omnichannel: What’s the Difference?
Tech Trends

Unified Commerce vs. Omnichannel: What’s the Difference?

Posted on May 25, 2019May 29, 2019 by Haley Brown

Over the years, ‘unified commerce’ and ‘omnichannel’ have emerged as buzzwords making waves in retail. Since the notion of unified commerce was introduced following omnichannel,…

Subscribe to the 451 Alliance blog

Bite-sized IT insights you won't want to miss


Note: we will never share your email address, and you can unsubscribe at any time. Read more in our Privacy Policy.

Recent Posts

  • Datacenter Disaster Preparedness: Lessons Learned from the Texas Outages April 16, 2021
  • Taking Ownership of Data Privacy Management April 12, 2021
  • Security Shows Immunity to COVID-19 April 5, 2021
  • Understanding Current & Future Deployments of Customer Experience Vendors April 2, 2021
  • WEBINAR: Driving IT Transformation in Extraordinary Times March 31, 2021

Categories

  • AI
  • Alliance News
  • Cloud
  • Consumer Technology
  • Coronavirus Impact
  • Customer Experience
  • Cybersecurity
  • Data Analytics
  • Datacenter
  • DevOps
  • Digital Infrastructure
  • Digital Transformation
  • eCommerce
  • Economic Trends
  • Emerging Tech
  • Internet of Things
  • Leadership
  • Tech Trends
  • Uncategorized
  • Workplace Transformation
© Copyright 2018-2019 – 451 Alliance – Privacy Policy
Wisteria Theme by WPFriendship ⋅ Powered by WordPress