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The role of Generative AI in HR
AI

The role of Generative AI in HR

Posted on January 18, 2024January 18, 2024 by Soon Chen Kang

Generative artificial intelligence (GenAI) holds immense potential in human resources (HR), enabling automation, streamlining tasks and driving strategic focus. However, successful deployment hinges on addressing…

Influencer marketing platforms are key to creator economy
Customer Experience

Influencer marketing platforms are key to creator economy

Posted on January 17, 2024January 17, 2024 by Soon Chen Kang

The rise of the creator economy has indelibly transformed marketing. Brands are tapping into influencer marketing platforms (IMPs) to discover and collaborate with influencers. M&A…

AI emergence as a critical business tool leading to spending intent – US Technology Demand Indicator for Q3 2023
Business Trends

AI emergence as a critical business tool leading to spending intent – US Technology Demand Indicator for Q3 2023

Posted on January 9, 2024January 9, 2024 by Liam Eagle

Artificial intelligence is one of the top three areas of positive US enterprise spending intent, according to an analysis of S&P Global’s US Technology Demand…

Generative AI may spark IT spending turnaround in 2024
AI

Generative AI may spark IT spending turnaround in 2024

Posted on January 4, 2024January 9, 2024 by Malav Parekh

In 2024, a key focus for organizations increasing spending will be on generative AI as they look to achieve greater productivity and further customer experience…

Four resolutions to forget in 2024
Alliance News

Four resolutions to forget in 2024

Posted on January 3, 2024 by Amy Hedrick

Making New Year resolutions for your IT team? Here’s four resolutions to forget about in 2024, based on what our 451 Alliance members have shared…

More states outline generative AI guidelines as use cases emerge for the public sector
Internet of Things

More states outline generative AI guidelines as use cases emerge for the public sector

Posted on December 6, 2023 by Zoe Roth

Like their private-sector industry peers, governments and other public-sector organizations are interested in the benefits associated with the latest generative AI (GenAI) tools. US government…

A salute to technologists
Alliance News

A salute to technologists

Posted on November 30, 2023December 1, 2023 by Amy Hedrick

You know who you are. You’re genuinely interested in technology and enjoy reading about new developments and products. At work, you can’t wait to get…

Data-driven experiences help bridge employee and customer experience, enable ‘total experience’
Customer Experience

Data-driven experiences help bridge employee and customer experience, enable ‘total experience’

Posted on November 30, 2023November 30, 2023 by Sheryl Kingstone

The shift toward total experience (TX) will be enabled by connecting the dots between data-driven experiences for customers, employees and products. This will impact vendor…

A salute to technologists
Alliance News

A salute to technologists

Posted on November 21, 2023December 1, 2023 by Amy Hedrick

You know who you are. You’re genuinely interested in technology and enjoy reading about new developments and products. At work, you can’t wait to get…

Stream it or skip it: Which costs more?
Customer Experience

Stream it or skip it: Which costs more?

Posted on November 2, 2023November 1, 2023 by Soon Chen Kang

Inflation bites. The stakes in the streaming wars get higher with falling subscriber numbers. While pricing matters in user retention, consumers will continue to share…

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