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The Drivers and Drifters of Customer Experience
Customer Experience

The Drivers and Drifters of Customer Experience

Posted on July 6, 2021March 21, 2022 by Andrew Cranin

As with any trending business or consumer technology, digital strategies associated with enhancing the customer experience (CX) have seen a wide range of acceptance and…

Consumer Appetite for Curated Experiences is Growing
Customer Experience

Consumer Appetite for Curated Experiences is Growing

Posted on November 4, 2020March 21, 2022 by Sheryl Kingstone

For years, brands and businesses have sought to deliver the coveted ‘contextual’ experience to drive engagement and loyalty. Employing various technologies and strategies, many seek…

3 Approaches to Elevate the In-Store Experience
Customer Experience

3 Approaches to Elevate the In-Store Experience

Posted on August 19, 2019March 21, 2022 by Michael Barry

According to a study by 451 Research, most retailers feel that their physical storefront presence will drastically decrease over the next few years. At the…

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