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Data-driven experiences help bridge employee and customer experience, enable ‘total experience’
Customer Experience

Data-driven experiences help bridge employee and customer experience, enable ‘total experience’

Posted on November 30, 2023November 30, 2023 by Sheryl Kingstone

The shift toward total experience (TX) will be enabled by connecting the dots between data-driven experiences for customers, employees and products. This will impact vendor…

Cloud-native architectures highlight gaps in networking products and services
Cloud

Cloud-native architectures highlight gaps in networking products and services

Posted on November 29, 2023November 29, 2023 by Mike Fratto

Interconnecting applications and application components that may be distributed across two or more clouds or on-premises datacenters is in demand. Developers, cloud architects and DevOps…

Uncategorized

Managed security services leverage an economy of scale to augment SecOps

Posted on November 28, 2023March 3, 2025 by Daniel Kennedy

Source: Svitlana/Technology via Adobe Stock. A 451 Research, a part of S&P Global Market Intelligence, study explores the primary drivers for implementing managed services, the key…

Generative AI already looms large in enterprise software development
DevOps

Generative AI already looms large in enterprise software development

Posted on November 22, 2023November 21, 2023 by Jay Lyman

Generative artificial inteligence is the subject of immense hype in the enterprise IT industry, but our latest DevOps survey reveals some substance to the trend…

A salute to technologists
Alliance News

A salute to technologists

Posted on November 21, 2023December 1, 2023 by Amy Hedrick

You know who you are. You’re genuinely interested in technology and enjoy reading about new developments and products. At work, you can’t wait to get…

A primer on connected car services and the digital infrastructure opportunity
Internet of Things

A primer on connected car services and the digital infrastructure opportunity

Posted on November 16, 2023November 30, 2023 by Beatriz Minamy

Connected cars — vehicles that can send and receive data wirelessly — have been on the road for decades. General Motors Co. was the first…

PayPal deepens cryptocurrency payment strategy with US dollar stablecoin
Fintech

PayPal deepens cryptocurrency payment strategy with US dollar stablecoin

Posted on November 15, 2023November 15, 2023 by Sophia Furber

PayPal is launching a stablecoin, PayPal USD. Stablecoins are digital currencies where value is tied to financial instruments, and are designed to have lower volatility…

Cost plays a key role in edge infrastructure decision-making
Edge

Cost plays a key role in edge infrastructure decision-making

Posted on November 8, 2023November 7, 2023 by Tiny Haynes

As organizations increasingly implement edge infrastructure and services, cost is both a critical driver and an organizational hurdle. Businesses using the edge see significant contributions…

Consumers prioritize personalized, seamless experiences when it comes to financial services
Fintech

Consumers prioritize personalized, seamless experiences when it comes to financial services

Posted on November 7, 2023November 7, 2023 by Zach Ciampa

Our Connected Customer, Quantifying the Customer Experience study is an annual survey conducted to assess consumer shopping, payment and banking preferences when interacting with brands…

Stream it or skip it: Which costs more?
Customer Experience

Stream it or skip it: Which costs more?

Posted on November 2, 2023November 1, 2023 by Soon Chen Kang

Inflation bites. The stakes in the streaming wars get higher with falling subscriber numbers. While pricing matters in user retention, consumers will continue to share…

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