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Author: Chris Marsh

As Principal Research Analyst, Chris Marsh sets the vision for and manages the Workforce Productivity and Collaboration practice at 451 Research, a part of S&P Global Market Intelligence. The WPC practice focuses on a broad range of enterprise software including technologies supporting workforce planning, project and work management, collaboration, content and innovation management, learning and skilling and content creation. The team also covers the full spectrum of HR technologies from candidate marketing and recruitment through core HR processes and out to new types of employee engagement tool. As part of his role, Chris owns the team's Voice of the Enterprise survey data product, which surveys a mix of business and technology leaders and employees around the pain points, frustrations, aspirations and strategies supporting workforce productivity and engagement. The WPC practice has worked with hundreds of enterprise, technology vendor and investor clients providing compelling strategy analysis, data analysis, market and competitive intelligence to a range of CEOs, CMOs, CPOs, strategy, corporate development, communications, analyst relations, senior product marketers and product management teams.
Workforce technology update: A comprehensive review of recent innovations – Part 2
Tech Trends

Workforce technology update: A comprehensive review of recent innovations – Part 2

Posted on February 19, 2025March 13, 2025 by Chris Marsh

Source: 122572494/ThinkstockPhotos During December and January, a series of announcements emerged within the realm of workforce tools, primarily highlighting AI assistants and agents. Concurrently, there…

Workforce technology update: A comprehensive review of recent innovations – Part 1
Tech Trends

Workforce technology update: A comprehensive review of recent innovations – Part 1

Posted on February 18, 2025March 13, 2025 by Chris Marsh

Source: monkeybusinessimages/iStock/Getty images During December and January, a series of announcements emerged within the realm of workforce tools, primarily highlighting AI assistants and agents. Concurrently,…

The key challenges of modern work
Workplace Transformation

The key challenges of modern work

Posted on February 1, 2024January 31, 2024 by Chris Marsh

Work is undergoing large-scale, rapid transformation, and to chart an effective path forward, organizations need more than piecemeal change. New thinking around operational cultures, effective…

Five ways AI is transforming work management and spawning a new generation of tools
AI

Five ways AI is transforming work management and spawning a new generation of tools

Posted on December 21, 2023December 20, 2023 by Chris Marsh

Collaborative work management (CWM) tools are not new to artificial intelligence, but it is only now with the rise of generative AI that we are…

Consolidation across business application categories will shape the second era of SaaS, Part 2
Workplace Transformation

Consolidation across business application categories will shape the second era of SaaS, Part 2

Posted on June 9, 2023June 8, 2023 by Chris Marsh

The center of gravity in business software tools has long been moving from niche point offerings to more converged business application systems — a shift…

Consolidation across business application categories will shape second era of SaaS, Part 1
Customer Experience

Consolidation across business application categories will shape second era of SaaS, Part 1

Posted on May 31, 2023 by Chris Marsh

There is little denying that the center of gravity in business software tools has been moving from niche point offerings to more converged business application…

6 Surprising Ways Employee Engagement & Productivity Improved in 2020
Tech Trends

6 Surprising Ways Employee Engagement & Productivity Improved in 2020

Posted on December 29, 2020March 23, 2022 by Chris Marsh

Research from the 451 Alliance shows that COVID-19 has had a much more positive impact on employee engagement than we initially predicted. The pandemic introduced…

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