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Author: Matthew Utter

Matthew Utter is a Senior Research Associate at 451 Research, a part of S&P Global Market Intelligence. As a Research Associate, Matthew has written on topics covering Information Security; Data, AI & Analytics; and Workforce Productivity & Collaboration. He also shares an interest in cloud native and quantum technologies. Prior to joining 451 Research, he conducted quantitative and qualitative academic research ranging from financial analysis to Arabic cultural and language studies and was recognized as the Undergraduate Information Systems Student of the Year and the Foreign Languages and Literatures Lead Major. Matthew graduated Summa Cum Laude from the University of Florida with degrees in Information Systems and Arabic.
Fraudsters Target the End-to-End Customer Journey
Customer Experience

Fraudsters Target the End-to-End Customer Journey

Posted on July 26, 2021March 21, 2022 by Matthew Utter

The fraud landscape is diversifying, with bad actors adapting their focus to touchpoints across the customer journey. There are several emerging areas of fraudulent activity…

What is 5G and How is it Different?
Emerging Tech

What is 5G and How is it Different?

Posted on July 13, 2021July 8, 2021 by Matthew Utter

As 5G continues to be implemented around the world, it may be useful to understand what makes 5G unique compared with its predecessors. This fifth…

AI-Driven Analytics Has Become Mainstream
AI

AI-Driven Analytics Has Become Mainstream

Posted on June 1, 2021March 21, 2022 by Matthew Utter

Automated and augmented approaches using machine learning (ML) are now a defining characteristic of data science and business intelligence, according to Matt Aslett, Research Director,…

Debunked: Three Common Enterprise Payments Myths
eCommerce

Debunked: Three Common Enterprise Payments Myths

Posted on March 15, 2021March 11, 2021 by Matthew Utter

Understanding the dynamics at play when selling payments technology to enterprises can help vendors avoid approaching these interactions in ways that prove detrimental to sales…

Quantum Computing: Experimentation is Now
AI

Quantum Computing: Experimentation is Now

Posted on February 15, 2021March 21, 2022 by Matthew Utter

If successful, practical quantum computers could hold the key to solving previously insurmountable computational challenges. These opportunities span the breadth of physics, chemistry, machine learning,…

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